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Privacy Policy
Last updated: November 1, 2026
This policy explains what information Umah GEOKS ("we", "us") collects when you visit this website or contact us, how we use it, and the choices you have. By using this website you agree to the practices described here.
Information we collect
- Contact form: your first and last name, email address, phone number, and the message you write.
- WhatsApp, phone and email: if you contact us through the WhatsApp button, by phone, or by email, we receive the details you share in that conversation, such as your name, phone number and booking preferences.
- Website usage data: through Google Analytics we receive statistics such as pages viewed, approximate location, device and browser type. This data is collected using cookies or similar technologies.
How we use your information
- To reply to your questions and handle room bookings and arrangements such as transport.
- To understand how the website is used and to improve it.
- To keep the website secure and prevent spam.
We do not sell your personal information, and we do not use it for unrelated advertising.
Services we use
Your information may be processed by the following third-party services, each under its own privacy policy:
- Formspree receives contact form submissions and forwards them to our email.
- Google Analytics provides website usage statistics.
- Google Maps and Google Fonts are loaded on the page and may receive your IP address and browser information.
- WhatsApp (Meta) handles chats started from the Book a Room buttons.
- Vercel hosts the website and may keep standard server logs.
- Instagram and Facebook (Meta) are linked from the page. Their policies apply once you open those sites.
Cookies
Google Analytics and embedded Google services may set cookies. You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on. Blocking cookies does not stop you from using this website.
How long we keep your information
We keep messages and booking details only as long as needed to respond to you, to manage your stay, and to meet any legal or accounting obligations. You can ask us to delete your information at any time.
Sharing
We share information only with the service providers listed above, with the host family and staff who handle your stay, or when required by law.
Your rights
You may ask to see, correct, or delete the personal information we hold about you, or to withdraw your consent to its use. Please contact us using the details below. We handle personal data in line with the personal data protection laws that apply in Indonesia and will respond within a reasonable time.
Children
This website is not directed at children. If a child under 18 sends us personal information without a parent or guardian, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Umah GEOKS
Jl. Raya Singapadu Gang Beji No.18, Singapadu, Sukawati, Gianyar Regency, Bali 80582
Email: umahgeoks@gmail.com
WhatsApp / Phone: +62 821-4656-8014
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Accessibility Statement
Last updated: November 1, 2026
Umah GEOKS wants everyone to be able to use this website, including people with disabilities. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, and we keep improving the site.
What we have done
- The site can be used with a keyboard, with visible focus outlines on links, buttons and form fields.
- The page uses headings, labels and landmarks so screen readers can navigate it.
- Photos have text descriptions, and the photo slider has labelled Previous and Next buttons.
- The layout adapts to phones, tablets and desktops, and text can be enlarged with the browser zoom.
- Form fields have labels, and the form shows a message after it is sent.
- Smooth scrolling is turned off for visitors whose device is set to reduce motion.
- The mobile menu opens and closes with the keyboard and the Escape key.
Conformance status
This website has not yet been formally audited by an independent accessibility specialist. We believe it meets most WCAG 2.1 AA requirements, but we cannot guarantee full conformance.
Known limitations
- Photo descriptions are general and may not describe every detail of each image.
- The embedded Google Map and other third-party content are controlled by their providers and may not be fully accessible.
- Some lighter grey text may be harder to read for people with low vision.
Feedback and help
If you find a barrier on this website or need information in another way, please tell us. We will try to reply within a few working days, and we are happy to help you with booking or questions by phone, WhatsApp or email.
Umah GEOKS
Jl. Raya Singapadu Gang Beji No.18, Singapadu, Sukawati, Gianyar Regency, Bali 80582
Email: umahgeoks@gmail.com
WhatsApp / Phone: +62 821-4656-8014